Understanding Rejected Clicks

At Zylux Media, we maintain the highest standards of quality to ensure fair compensation for all affiliates and value for our advertisers. This page explains our click validation process and common reasons for click rejections.

Our Quality Assurance Process

Every click that comes through our affiliate network undergoes rigorous automated and manual quality checks. This multi-layer verification system helps us:

  • Check Protect advertisers from fraudulent traffic
  • Check Ensure fair compensation for legitimate affiliates
  • Check Maintain the integrity of our network
  • Check Comply with industry standards and regulations

Common Reasons for Click Rejection

Description:

Clicks generated by bots, scripts, or automated tools rather than real users.

Detection Methods:
  • Browser fingerprinting
  • JavaScript execution analysis
  • Mouse movement and interaction patterns
  • IP reputation databases
Prevention: Always use legitimate traffic sources and never use click bots or automation tools.

Description:

Multiple clicks from the same user within a short time period.

Why It's Rejected:

Advertisers pay for unique user engagement, not repeated clicks from the same source.

Our Policy:

We track unique clicks within a 24-hour window. Only the first click is counted.

Prevention: Implement frequency capping on your campaigns to avoid accidental duplicate clicks.

Description:

Clicks originating from known proxy servers, VPNs, or data centers.

Why It's Problematic:

Often indicates traffic manipulation or non-genuine user engagement.

Exceptions:

Some legitimate users use VPNs for privacy. We evaluate on a case-by-case basis.

Best Practice: Target genuine residential IP traffic for best approval rates.

Description:

Clicks from countries or regions not allowed by the specific offer.

Common Scenarios:
  • Offer is only available in specific countries
  • Advertiser has excluded certain GEOs
  • Regulatory restrictions in certain regions
Solution: Always check the offer's geo-targeting settings before promoting.

Description:

Clicks that occur outside of campaign active hours or with suspicious timing patterns.

Examples:
  • Clicks after campaign has ended
  • Clicks before campaign started
  • Unusual spike in clicks at odd hours
Note: Check your dashboard regularly for campaign status updates.

Description:

Tracking link has been modified, truncated, or improperly formatted.

Common Issues:
  • Missing tracking parameters
  • URL shorteners that break tracking
  • Manual editing of tracking codes
  • Redirect chains that lose tracking data
Best Practice: Always use the exact tracking link provided in your dashboard.

Description:

Traffic that doesn't meet advertiser quality standards.

Indicators:
  • Extremely high bounce rate
  • Very short time on page
  • No engagement with content
  • Suspicious user behavior patterns
Improvement: Focus on relevant, engaged audiences that match the offer's target demographic.

Best Practices for Approved Clicks

Do:
  • Use high-quality, targeted traffic sources
  • Follow all offer terms and conditions
  • Use exact tracking links from dashboard
  • Test your campaigns regularly
  • Communicate with your account manager
  • Keep your promotional methods transparent
Don't:
  • Use bot traffic or click farms
  • Modify tracking links or parameters
  • Generate self-clicks for testing
  • Use misleading advertising
  • Send traffic from prohibited sources
  • Violate advertiser brand guidelines

Questions About Rejected Clicks?

If you believe your clicks were rejected in error or need clarification about specific rejections:

  1. Check your dashboard for detailed rejection reasons
  2. Review this guide to understand the specific issue
  3. Contact your account manager for personalized support
  4. Submit a support ticket with relevant click IDs

Our commitment: We investigate every dispute fairly and work with affiliates to resolve issues and improve campaign performance.

Need Help?

Our affiliate support team is here to help you maximize your earnings and ensure your campaigns run smoothly.

Contact Support Login to Dashboard